In this module we will take a look at the big picture of quality improvement–the view from 35,000 feet–and describe the basic paradigm of QI and the roles various tools play in working to improve quality. Throughout we will refer you to other modules you can complete that will teach you how to use these methods and tools of quality improvement.
In this course, you will learn:
Define the quality improvement cycle
Describe the goals and methods of QI analysis
Explain the value of examining variation to find opportunities for improvement
Explain how the tools of analysis can be combined to assess systems and processes of care